Refund policy

Audionix Return Policy

At Audionix, customer satisfaction is our priority. We understand that sometimes issues may arise with your purchase, and we want to ensure a smooth return process. Please read our return policy carefully:

1. Eligibility for Return:

   • We will accept returns only if the product is damaged upon receipt.
   • If you believe the product is damaged internally, you must provide video footage clearly showing the issue.

2. Return Window:

   • Products must be returned within 7 days of receipt for a replacement.

3. Process for Returns:

   • If your product is damaged, please record a video showing the damage.
   • Contact our customer service team with the video footage and details of the issue.
   • Our team will review the footage and guide you through the return process.

4. Replacement:

   • Once your return is approved, we will process the replacement of the damaged product.

Thank you for choosing Audionix. If you have any questions or need further assistance, please don't hesitate to reach out to our customer support team.